Shipping policy

Order Processing

Orders are typically processed within 3-5 business days. Orders placed after 3 PM or on weekends and holidays will begin processing on the next business day.

Shipping Rates and Delivery Times

We offer a range of shipping options, including standard and expedited delivery. Shipping costs are calculated at checkout based on your location and selected delivery method. Estimated delivery times will be provided at checkout, though actual times may vary due to carrier delays beyond our control.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package through the carrier’s website.

International Shipping

We offer international shipping to select countries. Please be aware that customers are responsible for any customs duties, taxes, or fees required upon delivery. Delivery times may vary due to customs processing.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us at justhescent@gmail.com within 48 hours of delivery. We’ll assist in resolving the issue promptly.

Questions?

If you have questions regarding your shipment, please contact us at justhescent@gmail.com.